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Kustomer

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Kustomer
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Description

Deliver customer experiences that are faster, richer, and available where customers want to connect–on email, phone, chat, social and messaging apps.

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Pricing Plans

Enterprise

Track, prioritize, and engage with customers on every channel.

Ultimate

Manage high engagement traffic, collaboration, single sign-on and sandbox access.

Per-user Pricing
$89
per user per month
paid monthly
Per-user Pricing
$139
per user per month
paid monthly

Features

  • Email, Chat, SMS, Social, WhatsApp, Self-service
  • Voice Provider Integration
  • Proactive Service
  • Actionable Integrations
  • Business Process Automation via our Workflow Engine
  • Standard and Custom Reporting
  • Multilingual Support
  • Satisfaction Measurement and Reporting
  • 3000 Knowledge Base Deflections & Fully-Automated Conversations Per Org Per Year
  • Language Detection: 5 Languages
  • Sentiment Analysis

Features

  • All prior features, plus...
  • Enhanced Routing
  • Real-time Dashboards
  • Live Agent Auditing
  • Unlimited Collaboration Users
  • Sandbox Access
  • Extended API Rate Limit
  • SAML Single Sign-On
  • Set Allowed IP Ranges

Reviews

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