🚨 Leave 1 review to unlockdiscounts💰💰


Kustomer logo

Deliver customer experiences that are faster, richer, and available where customers want to connect–on email, phone, chat, social and messaging apps.


Select a tier...

Compare plans

Pricing Plans


Track, prioritize, and engage with customers on every channel.


Manage high engagement traffic, collaboration, single sign-on and sandbox access.

Per-user Pricing
per user per month
paid monthly
Per-user Pricing
per user per month
paid monthly


  • Email, Chat, SMS, Social, WhatsApp, Self-service
  • Voice Provider Integration
  • Proactive Service
  • Actionable Integrations
  • Business Process Automation via our Workflow Engine
  • Standard and Custom Reporting
  • Multilingual Support
  • Satisfaction Measurement and Reporting
  • 3000 Knowledge Base Deflections & Fully-Automated Conversations Per Org Per Year
  • Language Detection: 5 Languages
  • Sentiment Analysis


  • All prior features, plus...
  • Enhanced Routing
  • Real-time Dashboards
  • Live Agent Auditing
  • Unlimited Collaboration Users
  • Sandbox Access
  • Extended API Rate Limit
  • SAML Single Sign-On
  • Set Allowed IP Ranges


Be the first to leave a review for this app!

App description

Kustomer is an efficient CRM solution that helps enterprises deliver robust support services to their clients. Powered by AI and process automation, the software goes beyond ordinary ticketing systems, standardising repetitive tasks such as contextualising conversations or sending a basic response. Thus enabling the support team to focus their energy on other relevant tasks. The intelligent system identifies subject matter within every inbound conversation and gets individual customers routed to the right resource. It also allows supervisors to track and intervene during live conversations, if needed. With the flexible software, enterprises can allow their customers to reach out from anywhere, at any time, using the channel of their convenience. Further, with Kustomer organizations get access to AI powered productivity tools, which ensures greater levels of collaboration, segmentation and content management. The software provides comprehensive data security through AWS in certified data centres. It applies security checks, third-party monitoring, to endure data security right at the code level as well as through the entire software development process.