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Help Scout

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Help Scout
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Description

Simple to start, powerful to grow, and proven to build better customer relationships.

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Pricing Plans

Standard

Reporting, automation, and integrations for support teams.

Plus

Advanced features and reporting for teams at scale.

Company

Personalized service and enterprise security for large teams.

Per-user Pricing
$25
per user per month
paid monthly
Per-user Pricing
$40
per user per month
paid monthly
Per-user Pricing
Upon request
(monthly billing)

Features

  • 3 Mailboxes, 1 Docs site
  • Beacon with live chat
  • Proactive Messages
  • Customer Properties
  • Reports
  • Automated Workflows
  • API and 50+ integrations

Features

  • All prior features, plus...
  • 10 Mailboxes, 1 Docs site
  • Custom Fields
  • Teams
  • Salesforce, Jira, HubSpot Apps
  • HIPAA Compliance
  • SSO/SAML Authentication
  • Advanced Permissions

Features

  • All prior features, plus...
  • Unlimited Mailboxes
  • Unlimited Docs sites
  • Flexible Users for one low price
  • Concierge onboarding services
  • Dedicated account manager
  • Enterprise security and SSO

Reviews

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