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Talkdesk

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Talkdesk
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Description

Talkdesk provides a better way for organizations to unlock the promise and potential of great customer experience.

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Pricing Plans

Professional

Fully-featured, cloud-based solution for small and medium-sized contact centers.

Professional Plus

For larger contact centers or those needing mobile agents and APIs to integrate with your Business Intelligence tool.

Enterprise

For larger contact centers or those needing customization and service backed by a 100% uptime SLA guarantee.

Quote Pricing
Upon request
(monthly billing)
Quote Pricing
Upon request
(monthly billing)
Quote Pricing
Upon request
(monthly billing)

Features

  • ACD
  • IVR 路 Studio
  • Real-time dashboards 路 Live
  • Business Intelligence 路 Explore
  • Industry's deepest Salesforce integration
  • 60+ out-of-the-box integrations
  • 80+ AppConnect partners
  • Mood Sentiment
  • Guardian Standard
  • Connections Standard

Features

  • All prior features, plus...
  • Mobile Agent (Android & iOS)
  • Real-time & historical reporting APIs
  • Feedback
  • Studio Functions

Features

  • All prior features, plus...
  • 100% uptime SLA
  • Custom report & dashboard creation
  • All APIs

Reviews

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