Talkdesk
Talkdesk
Talkdesk provides a better way for organizations to unlock the promise and potential of great customer experience.
Talkdesk
Talkdesk
Talkdesk provides a better way for organizations to unlock the promise and potential of great customer experience.
Select a tier...
Pricing Plans
Professional
Fully-featured, cloud-based solution for small and medium-sized contact centers.
Professional Plus
For larger contact centers or those needing mobile agents and APIs to integrate with your Business Intelligence tool.
Enterprise
For larger contact centers or those needing customization and service backed by a 100% uptime SLA guarantee.
- Upon request
- (yearly billing)
- Upon request
- (yearly billing)
- Upon request
- (yearly billing)
Features
- ACD
- IVR 路 Studio
- Real-time dashboards 路 Live
- Business Intelligence 路 Explore
- Industry's deepest Salesforce integration
- 60+ out-of-the-box integrations
- 80+ AppConnect partners
- Mood Sentiment
- Guardian Standard
- Connections Standard
Features
- All prior features, plus...
- Mobile Agent (Android & iOS)
- Real-time & historical reporting APIs
- Feedback
- Studio Functions
Features
- All prior features, plus...
- 100% uptime SLA
- Custom report & dashboard creation
- All APIs
Reviews
App description
Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings, and profitability. Each year, we release hundreds of new features, solutions, and integrations to keep our platform ahead of customer experience technology and trends. Our automation-first customer experience solutions leverage Talkdesk AI to optimize your most critical customer service processes.