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The user experience impressed me because the page is incredibly fast to load all its features.


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Pricing Plans


Simle email management.


Ticketing system for teams.


Multichannel communication for companies.

Per-user Pricing
per agent per month
$48 paid yearly
Per-user Pricing
per agent per month
$228 paid yearly
Per-user Pricing
Upon request
(yearly billing)


  • Email channel (shared inbox)
  • Unlimited free Viewer accounts
  • Unlimited ticket history
  • Collaboration tools
  • Basic reports
  • Custom domain
  • Automated workflows
  • Contact form
  • 24/7 chat support


  • All prior features, plus...
  • Teams
  • Multiple mailboxes
  • Automated assignment
  • Collision detection
  • Advanced analytics
  • Customization
  • LiveChat integration


  • All prior features, plus...
  • Multichannel communication
  • Dedicated account manager
  • Product training
  • Software engineer support​
  • Security assistance
  • Data migration assistance
  • White label


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App description

HelpDesk is a ticketing tool that functions as a help desk software that aids the customer management efforts of organizations. The tool seamlessly blends together all email communication by converting every email into tickets and organizing them. Users can also collaborate with team members, assign the generated tickets to the right stakeholders, and deploy features like tags and private notes to manage the tickets. They can also browse old messages to find any required details. HelpDesk also uses established security practices to encrypt, process and store every piece of conversation. Users can sign up for free for a trial period and the basic plan consists of features such as unlimited users, email channels with a shared inbox, all the collaboration tools, canned responses, high security, as well as chat and email support. Other features include categories, filters, smart search, ticket details, attachments, statuses, spam filters, and more.