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Dialpad Business Communications

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Dialpad
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Description

One beautiful workspace for team and customer communications.

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Pricing Plans

Standard

Pro

Enterprise

Per-user Pricing
$15
per user per month
$180 paid yearly
Per-user Pricing
$25
per user per month
$300 paid yearly
Per-user Pricing
Upon request
(yearly billing)

1 License Minimum

3 License Minimum

100 License Minimum

Features

  • Unlimited calling
  • Unlimited SMS & MMS
  • Call controls (call forwarding, transfer, 
hold, mute)
  • Custom voicemail greeting
  • Voicemail transcription
  • G Suite & Office 365 integrations
  • Fax (add-on)
  • Custom off-hours routing

Features

  • All prior features, plus...
  • Local number support in 50+ countries
  • CRM integrations (Salesforce, Hubspot)
  • 24/7 phone support
  • Unlimited meetings
  • 5 hour meeting duration
  • API & webhooks
  • 10 offices
  • 25 ring groups (departments)
  • Hold queues
  • International SMS
  • Zapier, Zendesk, Slack integrations and more
  • Deskphone support

Features

  • All prior features, plus...
  • 100% uptime Service Level Agreements (SLA)
  • Extensions
  • Unlimited office locations
  • Enhanced 24/7 Phone Support
  • Unlimited ring groups (departments
  • Azure Integration
  • IAM/SSO Integrations (Okta, OneLogin)
  • Retention policies

Reviews

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App description

Dialpad is a one beautiful workspace for team and customer communications. Set up new lines, departments, even entire offices in minutes. And never miss a call again with a 100% uptime SLA. Never miss a call with a 100% uptime SLA. Works with Google Workspace, Salesforce, Zendesk, and more. Get complete visibility into usage and adoption analytics. Set up new teams, numbers, and more in minutes. Get the right type of help at just the right moment. Dialpad's AI instantly transcribes meetings, takes notes on action items, analyzes caller sentiment, and even coaches your agents in real-time.