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Manage all your customer conversations in one place. Reply through Slack, web, or our mobile app.


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Pricing Plans


Basic live chat and inbox to get you started.


Essential chat functionality for your business.


Supercharge your support, sales, and marketing.


Advanced workflows, security, and support.

Flat-rate Pricing
per month
paid monthly
Flat-rate Pricing
per month
paid monthly
Flat-rate Pricing
per month
paid monthly
Flat-rate Pricing
Upon request
(yearly billing)


  • 2 seats included
  • 1,000 messages/month
  • 30 day message retention
  • Customizable chat widget


  • All prior features, plus...
  • 4 seats included
  • Unlimited messages
  • 3 months data retention
  • Private notes
  • Reply from Slack


  • All prior features, plus...
  • 10 seats included
  • Unlimited data retention
  • Website screen sharing
  • Webhooks
  • Priority support


  • All prior features, plus...
  • Unlimited seats
  • End to End Encryption
  • SSO via SAML 2.0
  • Advanced access control policy
  • On premise deployment
  • Custom integrations


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App description

Papercups software is an Open source customer messaging used to talk to your users. The software offers a customizable widget with color, greetings, text and more. It support HTML, React, React Native and Flutter integrations. Startups, Small companies make use of the software. Streamline customer support and feedback with our feature-rich dashboard. You can reply to conversations from Slack, our dashboard, or our mobile app. Remove the friction of having to log in to another dashboard. Our widget is highly customizable. Change your color, greetings, text and more through our simple UI without needing any code. Papercups can be deployed in your cloud, for painless adoption and onboarding. Whether it's AWS, Docker, or Heroku, we've got you covered. Papercups is built with Elixir on top of BEAM for incredible scalability. This scalability extends to our open core pricing model. We can manage your deployment on your infrastructure. Get the benefits of self-hosting with the reliability and scalability of the cloud.