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Intercom

Intercom logo
Intercom
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Description

The Business Messenger you and your customers will love.

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Pricing Plans

Starter

Basic live chat and outbound messaging.

Conversational Marketing

Turn website visitors into paying customers.

Conversational Engagement

Onboard, activate and re-engage customers.

Conversational Support

High-quality, personalized help at scale.

Per-user Pricing
$79
per month
paid monthly
Per-user Pricing
Upon request
(monthly billing)
Per-user Pricing
Upon request
(monthly billing)
Per-user Pricing
Upon request
(monthly billing)

Includes 1 seat. $19 /mo/additional seat

Features

  • Chat & email support
  • Targeted outbound email
  • In-product messages
  • Shared Inbox
  • Help center
  • Conversation routing bot
  • Saved Replies/Macros
  • Company & behavioral data
  • Reporting dashboards
  • Conversation ratings & tags

Features

  • All prior features, plus...
  • Conversational chatbots
  • Live chat for sales
  • Smart lead qualification
  • Multiple team inboxes
  • Automatic meeting booking
  • Conversation routing rules
  • Account-based assignments
  • Revenue and performance reporting
  • Salesforce & Marketo integrations
  • Reverse IP lookup and data enrichment

Features

  • All prior features, plus...
  • Outbound email and in-product messaging
  • Push messages & notifications
  • Custom bots
  • Banners
  • Mobile carousels
  • Multi-channel campaigns
  • Product Tours
  • A/B testing & control groups
  • Message versioning
  • Custom events and customer segments
  • Salesforce, Clearbit Reveal & Marketo integrations

Features

  • All prior features, plus...
  • Live chat for support
  • In-product messaging
  • Team inboxes
  • Ticketing workflows
  • Service Level Agreement rules
  • Workload management
  • Role-based permissions
  • Outcome reporting
  • Help Center
  • Conversational bots
  • Resolution bot
  • Targeted messaging
  • Product Tours

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