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Intercom logo

The Business Messenger you and your customers will love.


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Pricing Plans


Basic live chat and outbound messaging.

Conversational Marketing

Turn website visitors into paying customers.

Conversational Engagement

Onboard, activate and re-engage customers.

Conversational Support

High-quality, personalized help at scale.

Per-user Pricing
per user per month
paid monthly
Per-user Pricing
Upon request
(yearly billing)
Per-user Pricing
Upon request
(yearly billing)
Per-user Pricing
Upon request
(yearly billing)

Includes 1 seat. $19 /mo/additional seat


  • Chat & email support
  • Targeted outbound email
  • In-product messages
  • Shared Inbox
  • Help center
  • Conversation routing bot
  • Saved Replies/Macros
  • Company & behavioral data
  • Reporting dashboards
  • Conversation ratings & tags


  • All prior features, plus...
  • Conversational chatbots
  • Live chat for sales
  • Smart lead qualification
  • Multiple team inboxes
  • Automatic meeting booking
  • Conversation routing rules
  • Account-based assignments
  • Revenue and performance reporting
  • Salesforce & Marketo integrations
  • Reverse IP lookup and data enrichment


  • All prior features, plus...
  • Outbound email and in-product messaging
  • Push messages & notifications
  • Custom bots
  • Banners
  • Mobile carousels
  • Multi-channel campaigns
  • Product Tours
  • A/B testing & control groups
  • Message versioning
  • Custom events and customer segments
  • Salesforce, Clearbit Reveal & Marketo integrations


  • All prior features, plus...
  • Live chat for support
  • In-product messaging
  • Team inboxes
  • Ticketing workflows
  • Service Level Agreement rules
  • Workload management
  • Role-based permissions
  • Outcome reporting
  • Help Center
  • Conversational bots
  • Resolution bot
  • Targeted messaging
  • Product Tours


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App description

Intercom is a sales, marketing, and support solution that aims to help you connect with more customers so you can grow your company faster, as well as acquire, engage and retain these customers. To acquire customers, you can use Intercom’s built-in bots and live chats functionality in order to be able to qualify, route, and convert any leads faster, which will ultimately lead to a sale and improve your lead generation process. To engage customers, Intercom helps you send more targeted and tailored emails , as well as in-app messages and push notifications, with the aim of turning more people who sign up to your marketing lists into customers, who buy your product, and become a loyal customer.